Robby Scheuermann

Box Office Manager

Robby Scheuermann oversees all aspects of ticket sales and customer service at the Knoxville Civic Auditorium and Coliseum. His broad responsibilities include oversight of daily operations of the Box Office, working with promoters, helping manage events at the venues, event marketing, website maintenance and oversight of social media.

Scheuermann has been with KCAC since 2014. He previously had a six-year career as director of ticket and retail operations for the Tennessee Smokies, Double-A affiliate of the Chicago Cubs. He also spent time working with the Chicago Cubs and had a long career as guest services representative at U.S. Cellular Field and United Center in Chicago.

Originally from Dalton, Illinois, just outside of Chicago, Scheuermann grew up in Northwest Indiana. He is a 2004 graduate of Indiana State University with a bachelor’s degree in sports management.

Scheuermann is a Knoxville resident and volunteers as youth pastor at Knoxville First Church of God. He has been a City of Knoxville Ambassador since 2014. He also is a member of the International Association of Venue Managers (IAVM).

Contact Information

500 Howard Baker Jr. Avenue
Knoxville, TN. 37915
I moved to Knoxville in 2008 to work for the Tennessee Smokies baseball team and never left.
I love going to the Ice Bears hockey games and always attended several games per season before I started working at KCAC. I also have enjoyed several Christian concerts here like Newsboys and Third Day.
In Knoxville, one of my favorite locations would have to be Market Square.
My favorite part about working at the KCAC is the atmosphere that a live event brings. It’s very rewarding to work with the fans to make sure they have an enjoyable time at their favorite show or sporting event.