|ADA Seating Policy|
|Auditorium Technical Information|
|Coliseum Technical Information|
|Rental Rate Card|
|Check Venue Availability|
|General ADA Information|
|Deaf/Hearing Impaired Policy|
General ADA Information
The Knoxville Civic Auditorium Coliseum provides accessible parking in garages (A) the closest to the Auditorium, (C) the closest to the Coliseum, as well as the designated parking lot on the south side of Howard Baker Jr. Avenue across from Garage-B. There is no charge for accessible parking, as long as a current, valid license plate or hang tag is displayed. (Tennessee Code Annotated also requires that the person to whom the plate or hang tag is issues be present, in order to legally utilize the accessible parking spaces and park for free.)
The Knoxville Civic Auditorium Coliseum is committed to providing equal accessibility to our guests. Designated seating is provided for guests with disabilities. If you require accessible seating, please notify the ticket agent when purchasing your tickets. To order tickets by phone, contact The Knoxville Civic Auditorium Coliseum box office at (865)215-8999 or (865) 544-5394 (TTY) for more information.
Note! Be aware there is no elevator to the Auditorium balcony seating, Balcony seating requires guests to climb two sets of stairs.
ASSISTIVE LISTENING DEVICES:
Assistive Listening Devices (ALDs) are provided for guests with a hearing impairment free of charge. The guest's driver's license or credit card will be held as a security deposit. Upon the conclusion of the event, guests will need to return the ALD to a member of our guest services staff at the main exits, and will receive their DL/CC at that time. Interested parties should see any member or our Guest Services Staff (Red Coats) for details.
If you are a guest with a disability and require any show-related publications in an alternative format, please contact the Box Office a minimum of two weeks prior to the show’s date. Tickets must be purchased at this time in order to process the request for alternative format materials.
*If you have any questions in regards to these policies, please contact the Knoxville Civic Auditorium Coliseum Box Office (865) 215-8999, Monday – Friday from 10:00 AM to 5:00 PM.
Accessible Seating Ticket Policy – Knoxville Civic Coliseum and Auditorium
The Knoxville Civic Coliseum and Auditorium provide accessible seating areas for persons with disabilities. Each wheelchair accessible space is accompanied by one (1) companion seat and both may be purchased for the same price per seat.
The 19 wheelchair/companion seats in Sections P (10 seats) and B (9 seats) in the Lower Balcony will be sold at the lowest ticket price.
If seats are provided on the floor, wheelchair/companion seats on the floor will be sold at the same price as other floor tickets.
The 8 wheelchair/companion seats in Sections Orchestra Right and Orchestra Left will be sold at the lowest ticket price.
The 16 wheelchair/companion seats in Sections Right Center and Left Center will be sold at the second lowest ticket price.
Auditorium Balcony Seating:
* No elevator access in the auditorium, guest with balcony seats must walk up stairs!
3. Hold and Release of Tickets.
On the day of the event, unsold wheelchair/companion seats may be released and sold to any person with or without a disability if all event seating has been sold.
4. Fraudulent Purchase of Accessible Seating.
Proof of disability is not required in order to purchase an accessible seat for an event. However, for single ticket purchases, Auditorium/Coliseum staff may inquire if the person purchasing a wheelchair space uses a wheelchair.
For sale of season tickets, subscriptions, etc., it is permissible to ask the person purchasing the wheelchair seat to state in writing that the wheelchair space is for a person who uses a wheelchair.
5. Purchasing Multiple Tickets.
When a person using a wheelchair and a companion are accompanied by more persons, the Auditorium Coliseum staff will attempt to seat the remainder of the party as close to the wheelchair/companion seats as possible, depending on the availability of remaining seats at the time of purchase.